This agreement (“SYLO Client Terms & Conditions”) outlines the terms and conditions that govern your participation in Rio May's 16-Week Transformation Program (“Sculpted in 16”). Please read this Agreement carefully. By enrolling in the Program, you agree to abide by the terms and conditions outlined below.

 

1. Program Cost and Payment

1.1. The total cost of the Program is the agreed upon price when consulting on zoom. You may choose to pay this amount as a one-off payment or through previously agreed-upon instalment payments.

1.2. If you have opted for instalment payments, you are responsible for ensuring that payments are made as agreed upon, and the agreed-upon payment structure is binding.

2. Early Exit Clause

2.1. You have the option to exit the Program within the first month of enrolment. In such cases:

 

a) If you have made a one-off payment, you will be eligible for a prorated refund for the remaining 3 months.

 

b) If you have chosen an instalment payment plan, no further payments will be collected after the first month.

 

3. Satisfaction Guarantee

3.1. We are committed to helping you achieve your desired results. If, after completing the full 16 weeks of the Program, you have followed the guidelines and directions provided by Rio May, including adhering to the training program, nutritional guidance, step count, weekly check-ins, weekly weigh-ins, and monthly progress photos (collectively referred to as "KPIs"), and you have not achieved the desired results, you may be eligible for a full refund.

3.2. The determination of whether you have met the KPIs and have followed the program as directed by Rio May is at the sole discretion of Rio May.

 

4. Participant Responsibilities

4.1. You agree to actively participate in the Program, including:

 

a) Following the provided training program and nutritional guidance.

 

b) Meeting the specified step count and other KPIs as directed by Rio May.

 

c) Participating in weekly check-ins and weigh-ins as required.

 

d) Submitting progress photos as requested.

 

4.2. It is your responsibility to maintain consistent communication with Rio May and provide accurate information as needed for your progress assessment.

 

5. Liability and Waiver

5.1. Participation in the Program involves physical activities, dietary changes, and other activities that may carry inherent risks. You acknowledge these risks and agree that you are participating voluntarily.

5.2. Rio May and associated personnel are not responsible for any injuries or damages that may occur as a result of your participation in the Program.

 

6. Privacy and Confidentiality

6.1. Any personal information and data collected from you during the Program will be kept confidential and used solely for the purpose of the Program.

 

7. Termination

7.1. Rio May reserves the right to terminate your participation in the Program, without refund, if you do not adhere to the terms of this Agreement or fail to follow the Program guidelines.

8. Governing Law

8.1. This Agreement is governed by the laws of England & Wales

By enrolling in Rio May's 16-Week Transformation Program, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or require further clarification, please contact Rio May before proceeding. Your participation in the Program signifies your acceptance of these terms.

 

9. Use of Testimonials and Feedback

9.1. By participating in Rio May's 16-Week Transformation Program, you grant Rio May the right to use any testimonials, feedback, pictures, videos, or text provided by you, in any form, for the future marketing of this program or any other future program that Rio May may run. Rio May may use these materials in print, digital, or other media for promotional purposes. If you have any concerns about the use of your materials for marketing purposes, please communicate this in writing to Rio May at the time of providing the materials.